A blog for people in organisations.

In a service society, services become products. How does that work? With the PARIS Model and its 5 building blocks.

What does a proxy product owner do? In which scenarios is he used and what are the challenges?

Voltaire said that “reading strengthens the soul”. But which books, among others, are worth reading? A list of book recommendations answers this question.

Customer retention is important. Yet there are often situations where companies almost sabotage their customer relationships. A field report.

Culture determines how work is done in companies. How can cultural hacking change a corporate culture in real terms? What works and what doesn’t?

There are many reasons why agility does not work in companies. Part 6 of the series is about new roles, status reports and old structures.

Please keep going! There is nothing to see here! Except goldfish and tips for communicating benefits and call to actions.

Online workshops and meetings pose challenges for everyone involved. Which principles are particularly helpful in conducting them?

What can you do to actively work on team culture in the home office? This is where the digitally adapted Lego Serious Play method comes in.

What is UX writing, what is Voice & Tone design and why are both points so important for companies and communication with users?

How can lean thinking be established in sales and marketing? What is the value of customer benefit and how can it be determined?

How can Inspector Columbo’s questioning techniques improve communication and cooperation in organisations and solve problems?

Many agile transformations fail. How important are procedure, communication, trust, mistakes and security for the success of a transformation?

The Flight Levels Model is a communication tool for organisations. How can it be successfully introduced and applied? A field report.

Productivity is considered a natural goal of successful companies. What does this mean for cooperation and what are the consequences?

Often, OKR do not deliver what organisations expect from them. Why is this and what can organisations do better?

A task critique examines which tasks will be carried out in the future and in what way. How does a remote, agile task critique work?

What is the purpose of the Sprint Review in Scrum and how could a Sprint Review in Large-Scale Scrum (LeSS) with multiple remote teams be facilitated?

What is languishing and flourishing? And what role does digital facilitation play in successful team development?

You certainly know why questions, but do you also know miracle questions? An entertaining description of questioning techniques, perspectives and answers.

How does the introduction and implementation of Objectives and Key Results (OKR) work? A field report from a specialist in trade fair planning and construction.

Many organisations rely on internal agile coaching. What models are there, what are the advantages and disadvantages and what should organisations look out for?

Creativity is an important ingredient for the success of companies. How creative are organisations and what tips promise improvement?

Chances are good that your company also employs people with giftedness. How can you use the potential?

In demanding an agile mindset, the paradox of agility becomes visible and the nature of complexity is overlooked. What helps is a …

Many medium-sized companies increasingly fear for their corporate data. What are the threats and how are they perceived?

Scrum Master and Agile Coach are two roles with parallels and differences. A comparison of tasks and knowledge during a conversation in the coffee kitchen.

Resilience is suspected to be a buzzword, yet it is something that individuals and organisations should consider. Why and how?

The change of perspective helps in change processes and makes it easier to let go of one’s own positions. But what can be done about systemic blockages?

Is there such a thing as an agile mindset, why is it needed, why should it be changed and what role does a true leader play in this?

Can you imagine making decisions by dice or coin toss? What are the advantages, what are the flaws in thinking and what are the limits?

What is Dark Data? What are the prominent and lesser-known examples and should companies collect and monetise dark data?