In projects there are some communication traps. Read about generalisation as a perception filter and how to recognise generalisations.
Götz Müller from GeeMco
Götz Müller has been managing development projects since 1993, change projects and continuous improvement processes since 1998 and neuro-linguistic programming since 2006. He is a trained Lean Moderator, Six Sigma Black Belt and NLP Master Practitioner. Since 2009 he has been supporting small and medium-sized enterprises as an independent consultant and trainer in questions of process optimisation and the continuous improvement process. He has been blogging about NLP in the project and lean environment since 2010 and provides food for thought on CIP & Co in his articles at his German website.