How can Inspector Columbo’s questioning techniques improve communication and cooperation in organisations and solve problems?
You certainly know why questions, but do you also know miracle questions? An entertaining description of questioning techniques, perspectives and answers.
Is there such a thing as an agile mindset, why is it needed, why should it be changed and what role does a true leader play in this?
What are the secrets of successful team development? And how do dysfunctions complement the development phases of teams?
People have different communication preferences. Those who know their own and their conversation partners’ preferences are at an advantage.
What is the difference between consensus and consent? And how do a Red Circle Solution and the Morphological Matrix help in decision making?
The intention of feedback can be very different. And so can the quality, position and empathy. Time for a look at the EPIQ Model.