Columbo: Oh, just one more thing…
How can differences of opinion be resolved before they escalate into emotional conflicts? Three tasks and Inspector Columbo can help.
Conrad Giller, Communcation Expert
Columbo’s rules
How can Inspector Columbo’s questioning techniques improve communication and cooperation in organisations and solve problems?
From why questions to miracle questions
You certainly know why questions, but do you also know miracle questions? An entertaining description of questioning techniques, perspectives and answers.
How does the True Leader bring the Agile Mindset into the team?
Is there such a thing as an agile mindset, why is it needed, why should it be changed and what role does a true leader play in this?
Team Secrets – The hidden patterns of team development
What are the secrets of successful team development? And how do dysfunctions complement the development phases of teams?
People are quite different, aren’t they?
People have different communication preferences. Those who know their own and their conversation partners’ preferences are at an advantage.
Consensus, consent or what?
What is the difference between consensus and consent? And how do a Red Circle Solution and the Morphological Matrix help in decision making?
Giving better feedback with the EPIQ Model
The intention of feedback can be very different. And so can the quality, position and empathy. Time for a look at the EPIQ Model.
