Holger Tempel, Digital Transformation Expert
Holger Tempel has been working in the fields of digital transformation, customer experience and digital analytics for more than 30 years. He has designed and implemented digital maturity assessments, analytics frameworks and company-wide CX initiatives in international organisations. His focus lies on integrating strategy, organisation, data, technology and customer experience. As an entrepreneur and consultant, he supports organisations in developing their digital capabilities in a way that is measurable, scalable and sustainable.
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Guest contribution by Holger Tempel, Digital Transformation Expert | Sep 10, 2026
Maturity models assess organisations’ digital maturity, but how do organisations actually determine what they really need to improve next?