Heiko Roessel, Service Architect

Heiko Roessel is an entrepreneur and systemic management consultant. His focus is on the productisation of services and positioning. He is a lecturer for service management at the HTW in Aalen. Through his vita, Roessel combines theory, methodology and experience.

Website

The PARIS model in service

Guest contribution by Heiko Roessel, Service Architect | Oct 14, 2021

In a service society, services become products. How does that work? With the PARIS Model and its 5 building blocks.

Heiko Roessel, Service Architect

The PARIS model in service

Categories