Knowledge Sharing is power

Recently I heard in a presentation the statement that the Corona crisis is changing our professional and private lives even faster. VUCA as an acronym for volatility, uncertainty, complexity and ambiguity sends its regards.¹ It is not surprising that many people are stressed by such a crisis and the changes it brings with it. People and organisations are forced to leave their comfort zone immediately. At the same time, changes also require a continuous examination of new aspects, perspectives, insights or rules. Changes lead to continuous learning, and on closer inspection even to “unlearning” in the sense of forgetting. But how can all this be mastered?

Personally, I have had very good experiences with a learning network. Although there are nowadays felt to be an infinite number of digital places to find out about news and insights, I am happy about a network of people that I was able to build up with the method “Working Out Loud” (#WOL). An essential aspect of #WOL is the generous sharing of knowledge. The so-called knowledge sharing is an attitude on which #WOL is based. This attitude enables joint work and learning in networks. Especially in times of continuous change, all participants benefit from it, because “sharing knowledge is power”.

Knowledge sharing as a (personal) skill

But what is knowledge and how can I share it? From an epistemological point of view, knowledge or information is a true and justified statement regarding a context. In view of fake news and the constant increase in information, however, the truth content can no longer be the relevant distinguishing criterion.

An important distinction is made between data and information. In combination, individual data become information, which in turn only becomes knowledge when linked to the respective context. Probst / Raub / Romhardt define knowledge in this way:

“Knowledge is the totality of understanding and skills that individuals use to solve problems. Knowledge is based on data and information, but in contrast to this it is always bound to people.”²

In addition, knowledge can also be divided into different types of knowledge. Probably the most frequently mentioned differentiation goes back to Michael Polanyi, a natural scientist and philosopher. He distinguishes

• implicit knowledge (also known as tacit knowledge) and
• explicit knowledge.

Implicit knowledge is “between the ears”, is difficult to transfer and often only unconsciously available to the wearer (especially experiential knowledge, but also the so-called gut feeling and intuition). Explicit knowledge, on the other hand, is recognisable (readable) to a third party and therefore (in the form of information) easily transferable.

Beyond that, knowledge is

• immaterial,
• ubiquitous,
• endlessly existing and
• in principle, can be copied indefinitely.

A raw material that does not diminish by division. The knowledge itself is a stock quantity. Learning is a variable of change, since the stock of knowledge changes through learning.

The transfer of knowledge to other areas and the practice of certain actions turns knowledge into competence. “We have learned (something)” would put it in a nutshell. Added to this is the ability of the individual to learn. According to Vera Birkenbiehl, two prerequisites come to the fore:

1. One must know! And that in an age of infinite sources of information! This dilemma is ancient and was already described by Goethe long before the Internet existed: “The more we know, the more aware we become of how much we actually do not know.”
2. The individual disposition. This is all the more important, because one must have access to one’s own knowledge. Here, however, there is only a thin line between the ability or inability to reduce one’s own cognitive complexity. If we had to juggle everything we know in our consciousness, we would not even be able to cross the street. This is roughly how people from the autism spectrum experience it in different degrees. The access to our own knowledge is the bottleneck of our ability to change and adapt. If the bottleneck is too permeable, there is the danger that we get bogged down, if it is too narrow, there is the danger that we cannot access and use knowledge from our subconscious.

Support through a personal learning network

In my personal experience, it is much easier to define and manifest the optimal width of the bottleneck when three things come together:

1. The willingness to share knowledge.
2. The basic attitude “sharing knowledge is power”.
3. The support through a personal learning network.

If I get impulses from my #WOL network again and again, I quickly learn how valuable it is to look beyond my own nose. If I share my experiences and insights generously without having to think about what I actually get in return, it is liberating and easily unleashes the desire to learn and exchange. In the personal network I experience not only the very important appreciation for my know-how, but also that ALWAYS something comes back, sometime.

On the basis of this “basic trust”, many types of project work can be effectively (wait-and-see) designed, according to my very personal experience. Participating in team meetings with members of the “old school” (my knowledge is my power) usually leads to nothing moving in terms of content. Often such meetings are even characterised by political intrigues. How tiring. Only when these struggles are fought out an effective, operative work is possible. If the remaining team members then have a knowledge-sharing mindset, it is even possible for a flow to develop, allowing collaborative and effective work to take place, provided the general conditions are right. Managers are also called upon to distance themselves from micro-management and control mania in order not to suffocate the flow at an early stage.

Conclusion: Reacting to changes with attitude, structure and network

The basic attitude of “sharing knowledge is power” in combination with a (personal) learning network and a structure that provides orientation, e.g. in the sense of an appreciative leadership culture, are the foundations for a change competence with which changes and also crisis situations such as Corona can be mastered.

Interestingly, the ability to react to and master change can also be trained independently of organisational structures. A participant in a meet-up confirmed this some time ago with the following words: “At the moment I work a lot in self-organised teams, independent of an employer. My experience is that everything works out as it should when I go into my social media networks with my ideas and challenges. As if by magic, exactly the right network contacts are made at the right time, so that I can always develop further.

This statement strengthens my belief that knowledge sharing is very valuable. And if you are about to consciously start sharing your knowledge, please let me know how it feels for you. Maybe you will also become a fan of “Sharing knowledge is power”!

Notes:

[1] What is VUCA?
[2] Probst, G./Raub, S./Romhardt, K.: Managing knowledge. How companies make optimal use of their most valuable resource [2] Probst, G./Raub, S./Romhardt, K.: Managing knowledge. Wiesbaden 1998

Other sources (in German):

https://www.datev-magazin.de/kanzleimanagement/damit-das-know-how-nicht-in-rente-geht-1836, accessed on 20.05.2020

Barbara Hilgert has published further articles in the t2informatik Blog, including

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