Robert Sieber from Different Thinking
Robert Sieber is ex-CIO, podcaster and service nerd. His vision is an internal IT that can be booked, used and paid for just as easily as a taxi ride. As a consultant and coach, he takes a practical and pragmatic approach to his customers, helping them to establish genuine service orientation in the long term. In his spare time, he runs the IT Management Podcast. Twice a year he organises the Servicenerds.Camp - a barcamp for all those who live service orientation. Robert Sieber is official OBASHI ambassador in Germany.
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Guest contribution by Robert Sieber from Different Thinking | Apr 3, 2018
Services are becoming increasingly important for consumers and thus also for companies. How can companies improve their service orientation?