Ingo E. Christ, Management Consultant
Ingo E. Christ is Managing Director and founder of Vertriebswerkstatt Zukunft®, as well as an agile coach, management consultant and trainer.
After most recently 17 professional years in various banks and positions in the Cooperative Financial Services Network and previously 15 self-employed years in retail, he has developed in-depth expertise for customer-oriented sales through agile values and principles. With his consulting modules and workshops, he succeeds in changing perspectives to focus on customer orientation. Thanks to the identification, elevation and measurement of customer potential, he provides organisations with higher revenues, more competitive advantages and the most efficient path to digitalisation. Distinctive customer relationships are created.
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Guest contribution by Ingo E. Christ, Management Consultant | May 25, 2023
Why should companies pay more attention to the success of their customers? And which factors work directly towards customer satisfaction?