Tom Alpers, Lean Thinking Expert
Tom Alpers, born in 1971, has been at home in information and communication technology for more than 20 years. As an independent entrepreneur and also as an employee, he has become acquainted with various perspectives and currents, which confirm his work in mediations. This is reinforced by predominant activities in an international environment.
His great professional interest is in lean thinking, process optimisation and automation, which he always sees as driven by the search for value creation. Innovation and continuous improvement always drive him to keep his finger on the pulse of the times and to tear up encrusted structures and give organisations the opportunities to transform themselves. Tom Alpers is happy to assist with a strong hands-on mentality.
For him, knowledge is a commodity as well as experience is the gift of life, sharing both leads to wisdom.
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Guest contribution by Tom Alpers, Lean Thinking Expert | Jul 26, 2021
How can lean thinking be established in sales and marketing? What is the value of customer benefit and how can it be determined?